I have registered but I haven’t received my email ?
I have registered my interest but I haven’t received my email ?
You should receive your email and the link to the registration page within the next few days.
If you use a free email account such as hotmail or gmail please be aware that there is no guarantee of you receiving all of your email (Please refer to the terms and conditions from your email provider.)
Remember to look in your 'spam' or 'junk' folders, if you have not received your email after a few days please re-register using an alternative email address.
When do I have to complete my application by ?
The application form must be completed and submitted by Midnight on January 4th 2011.
The wording on the application form is too small to read.
At the top right of the application form there is a drop-down option to increase the size of the text.
What if I have forgotten my password ?
Press the [Forgotten Password] button on the login page.
Enter the email address you registered with and your password will be emailed to you.
What size pictures can I upload ?
We require a picture of you, preferably head and shoulders, please do NOT send a group or family shot.
The image can be no bigger than 1Mb, Ideally your picture should be in portrait format i.e. taller rather than wider.
If your picture contains a lot of background or other people/pets and you are able to, please crop the picture so that only you remain.
How do I edit my photo ?
Depending on your computer and operating system use any available paint program and look for the crop or cut and paste features. e.g. under Microsoft Windows Start.. Programs.. Accessories.. Paint
I have lost some of the answers I was working on.
Internet connections may break at any time, this may be acceptable when you are browsing the web as you can refresh or reload a page quite easily, however when completing the application form some or all of your answers may be lost. If you experience this problem use the [Save (and return later)] button more often. This saves your partially completed application in our database.
I pressed the submit button but I don't get a confirmation page to say my form has been submitted?
After pressing the submit button you should either see the confirmation page or get a pop up box which tells you which questions you still need to complete. If you press submit and you've completed all the required questions but you don't get the confirmation page, try pressing submit again. If this doesn't work use the 'Save and return later' button and log back in later and press the submit button.
I don't want my details to be kept on the Deal or No Deal Database, what do I do?
Please email at any time to support@dealornodeal.co.uk giving the email address AND password you used to create the application. We will remove the application and your details from the database. Any emails of a different nature will not receive a reply.
I can’t access the application form?
You may be having problems accessing the online application form if your Javascript is disabled in your internet browser. You will need to enable Javascript or use another computer which has Javascript enabled.
Can I change my details once I’ve submitted my application form?
You cannot change your details once you have submitted your application form. However, if you have saved the form and not submitted it yet, you are able to change any piece of information, until you are happy with your application.